Introduction
Welcome to Restful Sleep by Emma Louise. A Holistic sleep coaching service offering support for infants and Children aged 6 months to 5 years.
By booking, purchasing, accessing, or using Restful Sleep by Emma Louise services, you agree to these Terms and conditions. If you do not agree, you may not use the services by Restful Sleep by Emma Louise.
2. Nature of Services
Restful Sleep by Emma Louise provides holistic sleep coaching services, which may include:
My services are educational and supportive in nature and are not medical, psychological, or therapeutic treatment.
Restful Sleep by Emma Louise DOES NOT advocate any ‘Cry it out’ or ‘Controlled crying’ sleep methods. A holistic and responsive approach will be advocated at all times.
3. Not Medical Advice
You acknowledge and agree that although Restful Sleep by Emma Louise is a Registered Nurse, I am not licenced to be able to give medical advice as part of my holistic sleep coaching business:
· Restful Sleep by Emma Louise does not provide medical assessment, diagnosis, treatment or psychological support.
· For any medical or emotional health concerns, it is the responsibility of the caregivers to seek appropriate support as necessary. Signposting to relevant services may be advised by myself.
· Any possible medical, developmental, feeding issues or sleep disorders should seek medical assessment and treatment plans prior to seeking sleep support.
4. Client Responsibilities
By engaging in Restful Sleep by Emma Louise holistic sleep coaching services, you agree that:
· You provide accurate and complete information.
· You take full responsibility for your own and your child’s health, well-being, and decisions.
· You understand that results vary and are not guaranteed.
Sleep improvement depends on many factors, including consistency, lifestyle, environment, and underlying health conditions.
5. No Guarantees
While I aim to support meaningful improvements in sleep and well-being, I cannot guarantee:
Testimonials and examples are illustrative only and do not guarantee similar outcomes.
6. Payment Terms
Restful Sleep by Emma Louise reserve the right to change pricing at any time; changes will not affect previously purchased services.
7. Cancellation and Refund Policy
· Cancellation of services greater than 48 hours before service commencement will receive a full refund.
· Payments are non-refundable once the service commences.
· Cancellation within 24 hours of scheduled appointments will result in appointment being missed unless exceptional circumstances are reported and accepted for rescheduling.
· Appointments can be rescheduled if done so greater than 24 hours prior to scheduled appointment.
· Cancellation of service or appointment can be done so by Restful Sleep by Emma Louise at short notice due to personal circumstances. In the case of the package being cancelled prior to commencement, a full refund will be given. For cancellation of an appointment, a rescheduled appointment will be given at a convenient time for both Restful Sleep by Emma Louise and the client.
8. Confidentiality
We respect your privacy and will maintain the confidentiality of personal information shared during coaching sessions, except:
All information held by Restful Sleep by Emma Louise will be kept private and confidential and comply in accordance with General Data Protection Regulation (GPDR).
9. Intellectual Property
All content provided through Restful Sleep by Emma Louise services are the intellectual property of Restful Sleep by Emma Louise.
You may not:
Materials are for personal use only.
10. Limitation of Liability
Restful Sleep by Emma Louise shall not be liable for:
Your use of Restful Sleep by Emma Louise services is at your own risk.
11. Assumption of Risk
You acknowledge that implementing lifestyle or behavioural changes related to sleep and wellbeing carries risks, such as:
Restful Sleep by Emma Louise does not take responsibility for any adverse outcomes.
12. Termination
Restful Sleep by Emma Louise reserves the right to terminate services at my discretion if:
13. Changes to Terms
Restful Sleep by Emma Louise may update these Terms at any time. The updated version will be posted on my website with a revised effective date.
14. Support offered and Contact Information
Support by Restful Sleep by Emma Louise will be available as outlined-
Consultations by pre-arranged appointment.
· Tuesdays- 18:00-21:00
· Thursdays- 18:00-21:00
· Fridays- 18:00-21:00
· Weekends- By request.
Email and WhatsApp support.
· Tuesdays- 18:00-21:00
· Thursdays- 18:00-21:00
· Fridays- 18:00-21:00
· Weekends- 10:00-21:00.
Restful Sleep by Emma Louise does not offer support during bank holidays and prewarning of any time off will be given in advanced notice.
Email and Whatsapp support are not a guaranteed immediate response. Restful Sleep by Emma Louise aims to respond in a timely manner, however this could be up to 48 hours later. Any support requested outside of the times specified or outside of the sleep support package period will not be answered unless an agreement has been pre-arranged. Additional charges may apply if support is needed after the sleep support package has ended. In the case of medical or emergency support being needed, appropriate services must be contacted by caregivers. This is not the responsibility of Restful Sleep by Emma Louise.
Support provided by Restful Sleep by Emma Louise is strictly in accordance with the sleep support package purchased. Any additional support will incur additional charges.
If you have any questions regarding these Terms and Conditions, please contact:
Restful Sleep by Emma Louise
[Address, if applicable]
emmalouise@restfulsleepbyemmalouise.co.uk
[Phone Number, if applicable]
By booking and purchasing a sleep support package by Restful Sleep by Emma Louise, you will be confirming you have read and agreed to the Terms and Conditions as stated above.
Files coming soon.